Question 1

What is Makiva?

Accepted Answer

Makiva is an enterprise diagnostic intelligence platform. It connects disparate corporate information sources—including SAP ERP, Salesforce, Slack, Google Drive, SharePoint, GitHub, and internal documents—to show what happened in your business, why it happened, and the exact evidence behind it.

Question 2

How does Makiva find root causes?

Accepted Answer

Makiva breaks down complex business inquiries into cross-functional diagnostic trees. It analyzes operational expenditures, supply chain logs, customer feedback, engineering pull requests, and treasury records to isolate primary bottlenecks and display them as navigable spatial nodes with linked citations.

Question 3

Does Makiva require corporate data to search?

Accepted Answer

Yes. Makiva utilizes strict enterprise grounding. Rather than hallucinating or acting as a generic search engine, queries are verified against connected Model Context Protocol (MCP) servers or uploaded enterprise audit documents.

Question 4

What export formats does Makiva support for executive briefings?

Accepted Answer

Makiva supports formatted Markdown export and styled, printable executive PDF dossiers containing verified metrics, evidentiary citations, root cause breakdown matrices, and action plan roadmaps.

Question 5

What Model Context Protocol (MCP) data sources can Makiva connect with?

Accepted Answer

Makiva connects to top enterprise systems including Google Workspace (Gmail, Drive, Calendar), Slack, Notion, Atlassian Jira, Linear, HubSpot CRM, Asana, PostgreSQL, SAP S/4HANA ERP, Salesforce, Supabase, Datadog, and GitHub.